doctoral thesis
Measuring the success of the interactive mobile information systems at the individual level of use

Ana Ćorić Samardžija (2016)
University of Zagreb
Faculty of Organization and Informatics Varaždin
Metadata
TitleMeasuring the success of the interactive mobile information systems at the individual level of use
AuthorAna Ćorić Samardžija
Mentor(s)Neven Vrček
Wolf Rauch
Abstract
Information technology is not only crucial for the success of commercial business, but also an important part of individuals daily activities. There are many technological solutions used to make our life easier. However, not every technological solution is successful. The research into the meaning of success regarding the interactive mobile information systems, benefits both science and industry. This dissertation deals with the improvements to the DeLone and McLean information systems success model and proposes new success dimensions, as well as relationships between these dimensions, in order to explain the success of todays interactive mobile information systems that are used at the individual level (e.g. for entertainment, informationseeking, communication, etc.). The main contributions of this thesis are a valid and reliable measuringinstrument questionnaire, and a valid and reliable multi-dimensional interactive mobile information systems success model. Both developed artefacts are results of the application of the design science methodology and represent valuable toolsthat serve both science and practice. Scientists can use these artefacts as a theoretical basis for similar studies, while providers of interactive mobile information systems can use these artefacts to measure the success of their products, in order to find out which features contribute to the perception of benefits as a result of system use in a greater or lesser degree, to detect whether users have the intention of system reuse, and use this information as a strategy for future system improvements.
Parallel title (Croatian)Mjerenje uspješnosti interaktivnih mobilnih informacijskih sustava na osobnoj razini upotrebe
Committee MembersDragutin Kermek (committee chairperson)
Andrina Granić (committee member)
Renata Mekovec (committee member)
Wolf Rauch (committee member)
Neven Vrček (committee member)
GranterUniversity of Zagreb
Faculty of Organization and Informatics Varaždin
PlaceVaraždin
StateCroatia
Scientific field, discipline, subdisciplineSOCIAL SCIENCES
Information and Communication Sciences
Information Systems and Information Science
UDK004
GENERALLY
Computer science and technology. Computing. Data processing
Study programme typeuniversity
Study levelpostgraduate
Study programmePostgraduate doctoral study in Information Science
Academic title abbreviationdr.sc.
Genredoctoral thesis
Language English
Defense date2016-02-22
Parallel abstract (Croatian)
Informacijska tehnologija nije samo ključna za uspjeh komercijalnih poduzeća, već je također važan dio svakodnevnih aktivnosti pojedinaca. Postoji mnogo tehnoloških rješenja koje koristimo kako bismo si olakšali život. Međutim, nije svako tehnološko rješenje uspješno. Istraživanje što znači uspjeh u slučaju interaktivnih mobilnih informacijskih sustava, predstavlja korist ne samo za znanost već i za industriju. Disertacija se bavi unapređenjem DeLone i McLean modela uspješnosti informacijskih sustava i predlaže nove dimenzije uspješnosti kao i odnose između tih dimenzija kako bi se objasnila uspješnost današnjih interaktivnih mobilnih informacijskih sustava koji se koriste na individualnoj razini (npr. za zabavu, informiranje, komuniciranje itd.). Glavni doprinosi ove disertacije su valjan i pouzdan mjerni instrument upitnik te valjan i pouzdan višedimenzionalni model uspješnosti interaktivnih mobilnih informacijskih sustava. Oba razvijena artefakta nastala su kao rezultat primjene metodologije znanosti o dizajnu (engl. design science) te predstavljaju vrijedan alat koji služi znanosti i praksi. Znanstvenici mogu koristiti ove artefakte kao teorijske osnove za slična istraživanja, a pružatelji interaktivnih mobilnih informacijskih sustava primjenom ovih artefakata mogu izmjeriti uspješnost svojih proizvoda, otkriti koje značajke sustava više ili manje utječu na percepciju dobiti kao posljedicu upotrebe sustava, otkriti da li korisnici imaju namjeru nastaviti koristiti sustav, te koristiti ove informacije kao strategije za buduća poboljšanja sustava.
Parallel keywords (Croatian)interactive mobile information system success model DeLone and McLean IS success model information system quality user experience quality individual benefits intention to reuse interactive augmented reality systems interaktivni mobilni informacijski sustavi DeLone i McLean model uspješnosti informacijskih sustava kvaliteta informacijskog sustava kvaliteta korisničkog iskustva individualne dobiti namjera ponovnog korištenja interaktivni sustavi s proširenom stvarnošću
Versionaccepted version
Resource typetext
Access conditionOpen access
Terms of usehttp://rightsstatements.org/vocab/InC/1.0/
Noteaccepted version
URN:NBNhttps://urn.nsk.hr/urn:nbn:hr:211:871611
CommitterLjiljana Hajdin